
Personal Data Protection Notice
Elken Privacy Notice
This Privacy Notice serves to inform you that your personal data is being processed by or on behalf of Elken, its affiliated and associated companies or may be collected in the future, from the data you previously provided to us in your application to become Elken Dealer and/or during your dealership with us.
The personal data collected and processed by us may include but not limited to your name, ID, contacts, photograph(s), image(s), sharing, testimony and other data for the following purposes:
a) to process your application;
b) to contactyou and support your dealership or conduct internal surveys and related activities such as marketing, promotional and advertisement;
c) to administer your payment, benefits and/orloanfacilities;
d) to conduct credit/tradecheckson you where applicable (including but without limitation to carryout credit assessment, credit monitoring, review, reporting, debt recovery and so forth);
e) to publish in Elken’s advertisements, promotion and communications;
f ) to administer your participation in our meetings, workshops, events or travel campaigns;
g) to provide you with data and training relating to our products and services,business opportunities and the products and services of our business partners;
h) to respond to your inquiries;
i ) to comply with applicable laws, assist with any governmental or police investigation and/or obtain legal advice to ensure compliance with Elken Dealers’ Rules & Regulations, Code of Ethics and other policies and procedures; and
j) other purposes, directlyor indirectly relating to any of the above and Elken’s activities (here in after collectively referred to as the “Purposes”).
If you fail to provide us with your personal data, or if you subsequently withdraw your consent for us to process the same (other than for purposes of direct marketing), we may not be able to process your personal data for any of the Purposes.
Your personal data may be disclosed to the public, our related corporations, licensees, business partners, dealers, credit reporting agencies and/or our service providers for any of the Purposes or any other purpose directly related to any of the above Purposes. Further, your personal data maybe transferred to, stored and processed (“Transfer”) in a country other than the country in which it was collected.We assure you such Transfer complies with relevant and applicable data protection law/regulations.
We will retain your personal data for the period necessary to fulfil the Purposes, unless a longer retention period is required or permitted by any relevant law. When you give us personal data or information about another person, you confirm that they have: (i) authorised you to act and receive any data protection notices on their behalf; and (ii) consented to Elken in processing their personal data.
Whilst we strive to keep your data or information accurately recorded, you are responsible for ensuring that the personal data you provide us is accurate, complete, not misleading and up-to-date. If you wish to request for access or correction of your personal data and/or limit the processing of your personal data, or make any enquiries in respect of your personal data, please contact our Customer Service at +603-8021 0088 customerservice@elken.com.
In the event of any inconsistency between the English and other versions of this Privacy Notice, the English versionshall prevail.
The following countries require specific information in its privacy policy as prescribed under their relevant data protection law. Please click to read that information.
Malaysia
Elken Sdn. Bhd. (“Elken”) complies with Personal Data Protection Act 2010 (“Act”) and Elkenwill only use your personal data for the Purposes as provided in the Privacy Notice unless your consent has been obtained to use it for other purpose.
Elken may transfer and store the personal data which you have provided in database outside Malaysia upon obtaining your consent.
If you wish to access and/or corrector limit the processing of your personal data under the Act, please contact:
Designation | Personal Data Protection Officer |
Telephone No. | +603 8021 0088 |
Fax No. | +603 8021 0089 |
E-mail address |
Singapore
Elken Singapore Pte. Ltd. (“Elken”) complies with Personal Data Protection Act 2012 (“Act”). Elken will collect, use or process your personal data in accordance with the Act and will onlyupon obtaining your consent, use your personal data for the Purposes (or any other purposes) as provided in the Privacy Notice unless exceptions prescribed under the Act allows the collection and processing your personal data without your consent.
Elken may transfer and store the personal data which you have provided in database outside Singapore in accordance with the requirements prescribed under the Act. We will protect your personal data using industry standard precautions. While the transference of electronic data over the internet has inherent risk, we will use reasonable precautions to ensure your personal data is not subjected to unnecessary risk.
If you wish to access and/or corrector limit the processing of your personal data please contact:
Designation | Data Protection Officer |
Telephone No. | +02 6746 4911 |
Fax No. | +02 6741 9870 |
E-mail address |
Wereserve the right to charge a fee for data access request. We further reserve the right to reject your request to access, amend, modify or correct to your personal data subject to exemption prescribed under the Act.
Hong Kong
Elken International Hong Kong Ltd. (“Elken”) complies with Personal Data (Privacy) Ordinance (“Ordinance”) and Elken collect, use or process your personal data which you have provided to us during registration for System/Leadership Seminar, campaigns, oversee trips,meetings,camps, workshops, trainings and any other events organised by Elken. Elken will only use your personal data for the Purposes as provided in the Privacy Notice.
Elken may transfer and store your personal data which you have provided in database outside Hong Kong upon obtaining your consent and in accordance with the requirements prescribed under the Ordinance.
If you wish to access and/or corrector limit the processing of your personal data please contact:
Designation | Personal Data Protection Officer |
Telephone No. | +852 3181 5000 |
Fax No. | +852 3181 5000 |
E-mail address |
Philippines
Elken International Philippines Co. Ltd. (“Elken”) complies with Data Privacy Protection Act 2012 (“Act”) and Elken will only use your personal datafor the Purposes as provided in the Privacy Notice unless your consent has been obtained to use it for other purpose.
Elken upon obtaining your consent may transfer and store your personal data which you have provided in database outside Philippines and in accordance with the requirements prescribed under the Act.
If you wish to access and/or corrector limit the processing of your personal data please contact:
Designation | Data Protection Officer |
Telephone No. | +632 497 1855 |
Fax No. | +632 497 1555 |
E-mail address |
Taiwan
Elken International Sdn. Bhd., Taiwan Branch (“Elken”) complies with Personal Data Protection Law 2010 (‘PDPL’) and Elken will only use your personal data for the Purposes as provided in the Privacy Notice unless your consent has been obtained to use it for other purpose.
Elken may transfer and store the personal data which you have provided in database outside Taiwan upon obtaining your consent.
If you wish to access and/or correct or limit the processing of your personal data under the PDPL, please contact:
Designation | Personal Information Protection Officer |
Telephone No. | +886 2 2773 5528 |
Fax No. | +886 2 2773 5238 |
Email Address |
Thailand
Elken Thailand Ltd. (“Elken”) complies with Personal Data Protection Act B.E. 2562 (“Act”) and Elken will only use your personal data for the Purposes as provided in the Privacy Notice unless your consent has been obtained to use it for other purpose.
Elken may transfer and store the personal data which you have provided in database outside Thailand, which may not provide the same level of data protection standards. Elken will take steps and measures to ensure that your personal data is securely transferred and complies with the Act.
If you wish to access and/or corrector limit the processing of your personal data under the Act, please contact:
Designation | Personal Data Protection Officer |
Telephone No. | + 66 (2) 096-1945 |
Fax No. | + 66 (2) 096-1953 |
E-mail address |
Vietnam
Elken International Viet Nam Co. Ltd. (hereinafter referred to as “Elken””) complies with Personal Data Protection (Decree No. 13/2023/ND-CP) (“PDP”). Elken will only use your personal data for the Purposes provided in the Privacy Notice unless your consent has been obtained to use it for other purpose.
Elken collects your personal information and/or data via forms specified in submitted by Members/Customers through personal delivery, fax, emails, courier, post and/or via website of International Vietnam.
Location of collecting personal information and/or data:
a) ElkenInternational Vietnam Ltd – Head Office:
– Address: 117 Dien Bien Phu Street, Dakao Ward, District 01, HCM City, Vietnam
– Phone: (08) 6261 7711 Fax: (08) 6261 7766
b) ElkenInternational Vietnam Ltd – Hanoi Branch Office:
– Address: Floor 2, HH2 – Bac Ha Building,To Huu Street, Thanh Xuan District, Hanoi City, Vietnam
– Phone: (04) 6666 2222 Fax: (04) 6666 0060
c) Website of ElkenInternational Vietnam Ltd:www.elken.com/vn; or
d) Any other location whereElkenInternational Vietnam, Ltd deems necessary to collect Personal Information.
If you wish to access and/or correct or limit the processing of your personal data under PDP, please contact:
Designation | Customer Service |
Address | 117 Dien Bien Phu, Dakao Ward, District 01, HCM City, Vietnam |
Telephone No. | (08) 6261 8811 |
Fax No. | (08) 6261 7766 |
E-mail address |
Indonesia
PT Elken Global Indonesia (hereinafter referred to as “Elken”) complies with Indonesia Law No. 27 of 2022 on Personal Data Protection Law (“Act”) and Elken will only use your personal data for the Purposes as stated in the Privacy Notice unless your consent has been obtained to use it for other purposes.
Elken may transfer, store and process the personal data which you have provided to database outside of Indonesia, which may not provide the same level of data protection standards. Elken will take steps and measures to ensure that your personal data is securely transferred and complies with the Act.
If you wish to access and/or corrector limit the processing of your personal data under the Act, please contact:
Designation | Customer Service |
Telephone No. | +62 21 6128288 |
E-mail address |
爱康隐私声明
此隐私声明旨在通知您,有关您向我们提供的个人资料,目前已交由爱康、其附属和关联公司处理中,而您的个人资料已经或将来可能不时被我们收集乃源自于您先前申请成为爱康代理商和/或您任代理商时所提供的。
我们处理的个人资料,可能概括但却不限于您的姓名、身份证号码、 联络电话、照片、图像、分享、见证和其他的资料,以供以下用途:
a)处理您的申请;
b)与您联系及支援您的代理商或进行内部调查问卷和相关活动, 例如营销、促销和广告活动;
c)处理您的付款、利益及/或贷款设施;
d)进行您的信用检查(包括但不限于信用评估、信贷监督、审查、报告、债务追偿等);
e)刊登于爱康的广告、促销及其他的通讯方式;
f)处理您参与我们的会议工作营、活动或旅游活动;
g)提供您有关我们产品和服务、商机,以及我们的生意伙伴的产品和服务的相关资料和培训;
h)针对您的查询作出回应;
i)履行法律所规定的义务,协助任何政府或警方的调查及/或在以确保符合爱康代理商的规则与条例、商德守则以及其他的政策和程序的法律意见征询时;
j)以及作为任何与上述及爱康的活动有直接或间接关系的其他用途。 (以下统称为“用途”) 。
倘若您无法提供我们个人资料,或是您其后撤回您的同意(除了作为直接营销的用途),可能导致我们无法依以上所述的任何用途来处理您的个人资料。
有关的个人资料可能透露给公众、与我们相关的企业、被授权者、商业伙伴、代理商、信用报告机构及/或服务供应商,作为以上任何用途或其他与以上任何用途直接相关之用途。此外,您的个人资料可能储存、处理、转移至(“转移”)收集个人资料以外的国家。我们将确保个人资料转移符合相关和适用的资料保护法律/法规。
除非任何相关法律要求或允许更长的保留期限,否则我们将根据保留期限保留您的个人资料以作上述用途。当您向我们提供他人的个人资料或信息时,请您确认:(i)他们已授权于您代表他们处理个人资料及接受任何资料保护通知书;及(ii)同意爱康处理他们的个人资料。
尽管我们竭力确保您的资料或信息记录的准确性,您有责任确保您所提供的个人资料是准确、完整、不误导性以及最新的。倘若您欲查询或更正您的个人资料、或您的个人资料的权限, 或询问任何有关您的个人资料,请联络我们的客户服务 +603 – 8021 0088 或电邮至customerservice@elken.com.
倘若英文和其他版的隐私声明有不相符之处,一切将以英文版适用为准。
根据相关资料保护法律的规定,以下国家需要在其隐私声明提供特地信息。请单击以阅读该信息。
马来西亚
爱康有限公司 (“爱康”) 遵守 2010 年个人资料保护令 (“法 令”)。 除非获得您的同意,否则爱康只会将您的个人资料用于隐私声明中规定的用途。
在获得您的同意后,爱康可能会将您提供的个人资料转移并储存在马来西亚以外的资料库中。
倘若您欲查询及/或更正或限制您的个人资料的权限,请联络:
职位 | 个人资料保护执行员 |
电话号码 | +603 8021 0088 |
传真号码 | +603 8021 0089 |
电邮地址 |
新加坡
Elken Singapore Pte. Ltd.( “爱康 ”)遵守 2012 年个人资料保护法令(以下简称为“法令 ”)。爱康将根据该法令收集、使用或处理您的个人资料,并仅在获得您的同意后,根据隐私声明中提供的目的(或任何其他目的)使用您的个人资料,除非法令规定的例外情况允许在没有您同意的情况下收集和处理您的个人资料。
根据法令规定的要求,爱康可能会将您提供的个人资料转移并存储到新加坡境外的资料库中。我们将采用行业标准的预防措施来保护您的个人资料。尽管通过互联网传输电子资料存在固有的风险,但我们将采取合理的预防措施,确保您的个人资料不会受到不必要的风险。
如果您欲查询和/或更正或限制处理您的个人资料,请联系:
职位 | 资料保护执行员 |
电话号码 | +65 6746 4911 |
传真号码 | +65 6741 9870 |
电邮地址 |
香港
愛康國際香港有限公司(以下簡稱“ 愛康”)遵守個人資料(私隱)條例(“條例”),愛康收集、使用或處理您的個人資料是從您註冊系統會員、參加領導研討會、活動、旅遊、會議、生活營、 工作坊培訓和其他活動時向我們提供的個人資料。愛康僅將您的個人資料用於私隱聲明中的用途。
在獲得您的同意後並按照條例的規定,愛康可能將您提供的個人資料轉移並儲存在香港境外的資料庫中。
倘若您欲查詢和/或糾正或限制您的個人資料處理,請聯繫:
職位 | 個人資料保護專員 |
電話 | +852 3181 5000 |
傳真 | +852 3181 5000 |
電郵地址 |
台湾
馬來西亞商愛康國際企業股份有限公司台灣分公司(“爱康”)遵守個人資料保護法(以下簡稱為“法令”),爱康将仅根据隐私声明中提供的目的使用您的个人資料,除非已获得您的同意用于其他目的。
在获得您的同意后,爱康可能会将您提供的个人資料转移,并存储到台湾境外的数据库中,并根据该法令的规定要求进行操作。
倘若您欲查詢或更正您的個人資料及/或您的個人資料的權限,或詢問任何有關您的個人資料,請聯絡:
職位 | 個人資料保護執行員 |
電話號碼 | +886 2 2773 5528 |
傳真號碼 | +886 2 2773 5238 |
電郵地址 |
Notis Privasi Elken
Notis bertulis ini bertindak untuk memaklumkan anda bahawa data peribadi anda sedang diproses oleh atau bagi pihak Elken dan data peribada anda telah, atau mungkin dikumpul pada masa depan, daripada maklumat yang anda bekalkan kepada kami dalam borang permoho nan untuk menjadi Pengedar Elken dan/atau semasa tempoh keahlian pengedar anda.
Data peribadi yang dikumpulkan dan diproses oleh kami mungkin termasuk tetapi tidak terhad kepada nama, ID, kenalan, foto, gambar, perkongsian, keterangan dan data anda yang lain untuk tujuan berikut: –
a. Memprosespermohonan anda;
b. Menghubungi anda dan menyokong keahlian pengedar anda atau menjalankan tinjauan dalamanserta aktiviti-aktiviti yang berkaitan sepertipemasaran, promosi dan pengiklanan;
c. Memprosespembayaran, faedahdan/atau kemudahan pinjaman anda;
d. Menjalankan pemeriksaan kredit/perdagangan terhadap anda (termasuk tetapi tidak terhaduntuk menjalankan penilaian dan pemantauan kredit, pengajian, pelaporan, pemulihan hutang dan sebagainya);
e. Menerbitkandidalam iklan Elken, bahan promosi dan saluran komunikasi termasuk di laman media sosial kami;
f. Memprosespenyertaananda dalam mesyuarat, bengkel, acara atau kempen pelancongan yang dianjurkan oleh Elken;
g. Menyediakan maklumat-maklumat dankursustentang produk-produk dan perkhidmatan, peluang perniagaan kami serta produk-produk dan perkhidmatan daripada rakan kongsi perniagaan kami kepada anda;
h. Membalas pertanyaan anda;
i. Menunaikanobligasiyang dikehendaki di bawah undang-undang yang berkaitan, membantu dalam mana-mana penyiasatan kerajaan atau pihak polis dan/atau mendapatkan nasihat perundangan bagi memastikan pematuhan Peraturan-peraturan Pengedar Elken, Kod Etika dan lain-lain dasar serta prosedur; dan
j. Lain-lain tujuan berkaitansecaralangsung atau tidak langsung dengan mana-mana tujuan yang dinyatakan di atas serta aktiviti Elken.
(kemudian daripada ini secara kolektifnya dirujuk sebagai “Tujuan”)
Jika anda gagal membekalkan data peribadi kepada kami, atau kemudiannya menarik balik kebenaran untuk kami memproses data peribadi (selain daripada untuk tujuan pemasaran langsung), kami mungkin tidak dapat memproses data peribadi anda untuk Tujuan yang dinyatakan di atas.
Data peribadi anda mungkin akan didedahkan kepada awam, syarikat-syarikat yang berkaitan, penerima lesen, rakan kongsi perniagaan, para pengedar, agensi pelaporan kredit dan/atau pembekal perkhidmatan kami untuk mana-mana Tujuan atau lain-lain tujuan yang berkaitan secara langsung dengan mana-mana Tujuan. Selanjutnya, data peribadi anda juga mungkin dipindahkan, disimpan dan diprocess(“Pemindahan”) di negara lain selain daripada negara di mana ia dikumpulkan.Kami bagi yakinan bahawa Pemindahan tersebut mematuhi undang-undang/peraturan perlindungan data yang berkaitan dan terpakai.
Kami akan mengekalkan data peribadi anda untuk tempoh yang diperlukan untuk memenuhi Tujuan, melainkan jika tempoh pengekalan yang lebih lama diperlukan atau dibenarkan oleh mana-mana undang-undang yang berkaitan. Apabila anda memberi kami data peribadi atau maklumat orang lain, anda telah mengesahkan bahawa mereka telah:- (i) membenarkan anda untuk bertindak dan menerima notis perlindungan data bagi pihak mereka; dan (ii) bersetuju untuk Elken memproses data peribadi mereka.
Walaupun kami berusaha untuk menyimpan dan memastikan maklumat atau data anda direkodkan dengan betul, anda bertanggungjawab untuk memastikan bahawa maklumat yang anda bekalkan kepada kami adalah tepat, lengkap, tidak mengelirukan dan terkini. Jika anda ingin meminta akses atau meminta untuk pembetulan terhadap data peribadi anda dan/atau mengehadkan pemprosesan data peribadi anda, atau membuat sebarang pertanyaan mengenai data peribadi anda, sila hubungi Perkhidmatan Pelanggan kami di +603-8021 0088 atau e-mel kecustomerservice@elken.com
Sekiranya berlaku percanggahan di antara versi Bahasa Inggeris dan versi-versi lain, maka versi Bahasa Inggeris akan dirujuk dan digunapakai.
Negara-negara berikut memerlukan maklumat khusus dalam polisi privasinya seperti yang ditetapkan di bawah undang-undang perlindungan data yang berkaitan. Sila klik untuk membaca maklumat tersebut.
Malaysia
Elken Sdn. Bhd. (“Elken”) mematuhi Akta Perlindungan Data Peribadi 2010 (“Akta”) dan Elken hanya akan menggunakan data peribadi anda untuk Tujuan seperti yang diperuntukkan dalam Notis Privasi kecuali persetujuan anda telah diperolehi untuk tujuan lain.
Setelah mendapat persetujuan anda, Elken boleh memindah dan menyimpan data peribadi anda yang terdapat di dalam pangkalan data di luar Malaysia.
Sekiranya anda ingin mengakses dan atau membetulkan atau menghadkan pemprosesan data peribadi anda di bawah Akta, sila hubungi: –
Jawatan | Pegawai Perlindungan Data Peribadi |
No. Telefon | +603 8021 0088 |
No. Faks | +603 8021 0089 |
Alamat e-mel |
Singapura
Elken Singapore Pte. Ltd. (“Elken”) mematuhi Akta Perlindungan Data Peribadi 2012(“Akta”). Elken akan mengumpul, menggunakan atau memproses data peribadi anda mengikut Akta dan hanya selepas mendapat persetujuan anda, menggunakan data peribadi anda untuk Tujuan (atau sebarang tujuan lain) seperti yang diperuntukkan dalam Notis Privasi melainkan pengecualian yang ditetapkan di bawah Akta membenarkan pengumpulan dan pemprosesan data peribadi anda tanpa kebenaran anda.
Elken boleh memindahkan dan menyimpan data peribadi yang telah anda berikan dalam pangkalan data di luar Singapura mengikut keperluan yang ditetapkan di bawah Akta. Kami akan melindungi data peribadi anda menggunakan langkah berjaga-jaga standard industri. Walaupun pemindahan data elektronik melalui Internet mempunyai risiko, kami akan menggunakan langkah berjaga-jagayang munasabah untuk memastikan data peribadi anda tidak tertakluk kepada risiko yang tidak perlu.
Sekiranya anda ingin mengakses dan/atau embetulkan atau mengehadkan pemprosesan data peribadi anda, sila hubungi:-
Jawatan | Pegawai Perlindungan Data Peribadi |
No. Telefon | +02 6746 4911 |
No. Faks | +02 6741 9870 |
Alamat e-mel |
Kami berhak untuk mengenakan bayaran untuk permintaan akses data. Kami berhak untuk menolak permintaan anda untuk mengakses, meminda, mengubah suai atau membetulkan data peribadi anda tertakluk kepada pengecualian yang ditetapkan di bawah Akta.